Since your company is a Hosted TariffShark customer, a Links Account user with authority to download the TariffShark Tiger software must take care of the downloading the upgraded Client component (https://www.tariffshark.com/ferc/downloads/R5.2.2/. Our records show <Name of Links Account User> is authorized to download TariffShark.


After downloading the installation file, locate 'TariffShark-Tiger-SP2-3.2.110.0-setup.exe' in File Explorer (most likely in Downloads folder) send it to ALL TARIFFSHARK USERS’ MACHINES.
Tell us when all TariffShark users install the latest software, and we take care of upgrading the Application Server and Database components.


Please note that once start, you should upgrade ALL Users before we upgrade on our end. During your part, any upgraded Users will not have access to login to TariffShark. If a User forgets to upgrade, after we upgrade the application server and database, those folks will no longer login to TariffShark until they upgrade.


For reference, it only takes a few minutes for us to upgrade the Application Server and Database; we will only do this after you notify us that ALL Clients are upgraded; and we prefer to do this during normal business hours Central Time USA.