Shark Software Support @ Links Technology

1) They must provide their new user with the client software and install it (or have them install it) on the new user's computer. The client's TS Admin user can download the TS software and get it to the new user.

2) The Admin user must help the new User to register the client to the hosted server (we can help with Server URL and Secret Key if needed).

3) The Admin User must create the new User in TariffShark and assign them to at least one Security Role. 

4) At this point the new User should be able to log into TS.

5) If needed, we can get the new User a Links Account for access to TS training videos.